THE CEO AGENDA ON PATIENT CENTRICITY
7 & 8 JULY 2016

The Ortho-SMU Summit: The CEO Agenda on Patient Centricity is designed as a forum for Senior Hospital Executives in the Asia Pacific region. Addressing the issues that keep the C-suite awake at night, the 2-day summit provides opportunities to exchange best practices in facilitated workshops and panels as well as to hear from industry experts and academic thought leaders.

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FOCUS THEMES FOR THE SUMMIT ARE :

PATIENT SAFETY


How to ensure patient safety through error management and reporting, drawing lessons from other industries

PATIENT SERVICE EXCELLENCE


How to improve quality of overall service delivery and patient satisfaction by measuring and constantly improving service levels

THE INTERNAL AND EXTERNAL FINANCIAL PERSPECTIVE:

Making the case for investing in patient safety and service quality

WHO SHOULD ATTEND?

C-suite members from leading hospitals in the Asia Pacific region who are committed to patient centricity in their health care organizations

WHY  SHOULD YOU ATTEND?

Excellent platform for networking and best practice sharing with your peers from the diverse Asia Pacific region
Thought-ledership from world-class faculty and industry experts
Innovative and interactive programme designed to leverage participants' senior experience and expertise

For more information, please contact Caslin Lai via email, caslinlai@smu.edu.sg or phone, +65 6828 0528.